Frequently Asked Questions

COVIS-19

Please refer to the Sydney Government website for the most up to date information on COVID-19 restrictions and travel requirements.

See link below

I can’t find my login details

Exhibitors have been sent three(3) different logins

  • Integrate Online Manual – Please email the coordinator integrate@divcom.net.au  to be re-sent your login details.

The following two suppliers have Online Portals for ordering and have sent out login details to the stand coordinator email we have on file for your company. If you require your login details again please email them.

  • ExpoNet – Contact Exhibitor Services Department  – esd@exponet.com.au
  • Agility – Contact TBC- xxxxx@agility.com

Are There Approved Suppliers Who Can Help Me Build An Exhibition Stand?

Yes, there are preferred suppliers that can help you construct your stand. Please see the contact list.

I need to organise power for my stand

Power for your stand is ordered from ExpoNet

Contact ExpoNet

Exhibitor Services Department

02 9645 7000

esd@exponet.com.au

Or login to the ExpoNet Ordering Portal

What days can I move in

Space – Commencing 15th August from 2pm

Shell Scheme – Commencing 18 August from 8am

Please refer to the Dates & Times for detailed information

I need to drop off my stand items through the loading dock

If you require the loading dock to deliver your stand items please visit Loading Dock Access for more information.

My courier doesn’t deliver on the weekend

If you require your stand items to be sent by courier to the venue prior to Move In day please contact Agility. Agility can offer you a short term storage service prior to Move In day – Charges will apply.

The venue will not sign and/or store deliveries on the exhibitors behalf.

Delivery label

To send your stand items to the venue please use the below delivery label. One of your staff members or a representative needs to be at the venue to sign for the delivery as the venue or Agility will not sign for freight on your behalf.

 

I want to have a function on my stand

Any catering or functions on your stand are booked through ICC Exhibitor Services at the venue. Please see the Catering and Kiosk Account for more information.

I need to organise furniture for my stand

Please contact ExpoNet Exhibitor Services Department on 02 9645 7000 or email  esd@exponet.com.au or  to place an order.

Can I bring my own furniture in?

Yes you can. If you require the loading dock to deliver the furniture please visit Loading Dock Access for more information.

Is there storage available at Integrate?

Please see the storage page in the Exhibitor Services Manual for more information.